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Reviews


We operate on several simple principles: fair prices, honest consultations,
and permanent solutions.

Kevin K.
1741221774
Leak Hounds came out, found the leak on my underground water line going to my kitchen, and did the repair. Jai had to go through my slate walkway to get to it. Jai then repoured the concrete and reset the slate tiles he removed. Came out just beautiful. Very impressed, just excellent. Jai was topnotch! Highly recommend. I live in PVE. Could not be happier!
Pam B.
1740007318
Great response time from Monica and Cory. Both were pleasant and efficient. Cory was diligent, did his best to keep the mess to a minimum. No additional problems so far!Thank you!
Gregory A.
1739475904
Brent from Leak hounds did a good job finding my pool leak, good job thanks.
Steve M.
1736673618
really good service showed on time good communication. Found leak write away very professional.
Barbara L.
1734441491
Leak Hounds are great plumbers. They are reliably communicative & provided us video of the work they were doing since we weren't present. Leak Hounds was able to diagnose the problem and complete the job quickly.
Barbara L.
1734412677
Leak Hounds are great plumbers. They are reliably communicative & provided us video of the work they were doing since we weren't present. Leak Hounds was...
Ross T.
1734023790
They did a great job, I couldn't say enough good things about them. They were on time, kept me updated. Cory did the leak discovery and Damian came out to...
Maggie C.
1731092992
Outstanding Service. From start to finish, our experience with Elite Leak Detection was positive. They were prompt, pleasant and professional. After contacting Monica in the main office, she scheduled Cory and Jerod to come to our house the next morning. They reviewed our latest utility bill which showed our water usage had doubled for the month of October. When their investigation showed no leak in or under the house, they proceeded to check our sprinkler/drip irrigation system and discovered a broken tube which was covered with mulch. Without any reservation, we would highly recommend Elite Leak Detection.
Richard K.
1729529140
I requested a service and quickly got a response. Jai (Jay) was fantastic! Came out and immediately diagnosed my leak, and also fixed the pipe that had a...
Christine M.
1728933039
We had a wonderful experience with Elite Leak Detection. We noticed a sudden increase of our water usage since July this year. The usage amounted to on the average of 30 ccf per month while our normal usage would not be more than 6 or 7 ccf.Adding to that puzzle was the usage was continuously high even when we were gone for most part of September with the main valve being shut off during our absence.As we were not able to identify the source of the leak ourselves, we turned to Elite Leak Detection to find out what happened. Monica was very helpful to schedule Cory over the next morning. Cory did a very thorough job in checking the leak and, at that time, he could not identify the souce of the leak, but he instructed us to take a reading after we turn the main valve off at night and took another reading before we turned the the water on the next day morning.What amazed us was there was a 1ccf water consumption overnight even with main valve being shut off. We reported this finding to Elite Leak Detection immediately.Brent came the next day morning. After further investigation, he found that the irrigation valves were still fed while the water to the home is turned off overnight. The sprinkler control appeared to be malfunctioning and one sprinkler head was broken. Brent unplugged the control and told us to check the meter reading after the main valve was turned off at night and before the water main valve was to turn on the next day morning.We were so pleased to find that the the two readings were near identical and we repeated the practice next day and found the same result.The mystry of water leak was finally resolved. Had Elite Leak Detection not being so responsible in investigating the the leak, it could be a long time before we identify the root cause of the problem.To sum it up: We had a great experience with Elite Leak Detection! Their thorough and methodical approach clearly made a big difference in resolving the issue. It's impressive how they stayed persistent in finding the root cause of the leak, especially with the complexity of the irrigation system still feeding water even when the main valve was shut off.Their professionalism and attention to detail, from Monica’s quick scheduling to Cory and Brent’s investigative efforts, clearly stood out. It's wonderful that the issue was resolved and we were able to avoid ongoing water waste.If you have similar challenges, my only recommendation is to contact Elite Leak Detection immediately, you will be rest assured that the problem will be solved.
Peter W.
1728930874
Cory is a wizard. After CalWater notified us that we had a serious leak we immediately called a couple leak detection plumbers. (We live on a sandy lot so Cal Water said most of our leak was percolating deep into the ground. 800 gallons a day! That's why we didn't see it.) The first company we called was a clown show but they were able to show up quickly. They were unable to find the leak and notified us that they would have to get their other plumber out here with the more sophisticated equipment. 5 days later. Ugh. Luckily I had kept my appointment with Elite for a day later and Cory came out with a truck full of technology. His technology helped him triangulate where the leak should be (under driveway) and developed a plan. Two days later he and his teammate came out to start work on the leak. It wasn't easy and because our house is 75 years old there were surprises. But he didn't stress out about the surprises, he just readjusted his thought process and found a good workaround. All fixed. Only issue were a few drip system pipes that were accidentally cut during the process...but I think I have most of those fixed now. Highly recommend.
Isabelle H.
1726445975
Highly Recommend!Had a wonderful experience with the Elite Leak Detection Crew! Last week a side unit of my grandfather's property had a massive leak, and his plumber couldn't find the source of it as the piping was under slab. We called Elite Leak Detection and spoke to Monica and they sent out Brent the very next morning. He was able to spot where the leak was and fix it that very same morning! We are very grateful for the help.
Steve G.
1720216571
Brent from Elite Leak Detection came to my house and checked my pool for leaks. He was on time and completely professional, which is hard to find nowadays. He articulated the problem well and we are very satisfied with this service. I would highly recommend this company.
Wkz Z.
1718875364
Simply the BEST! I had a un diagnosed slab leak that I was getting the run around with 3 different Plumbers. I found Elite here on Yelp and so happy I...
John F.
1712260814
The technician who came out was friendly and knowledgeable, I would say the same about the person who answered the phone. A+ guys!
Community B.
1712171129
We had an underground leak in our church parking lot. This resulted in a water bill of over $800. We were in need of urgent and competent professional help, which is not always easy to find. Fortunately, after one proprietor turned down the job as "being to large of property for him to service," I was able to make contact with Elite Leak Detection. Even on the day that he fractured his hand, Brent got back to me in a prompt manner and set up a service call with his technician Cory. Cory came out the next day. He was courteous and professional. He located the leak, and also made an additional repair of a broken valve that he discovered during the detection process. Brent then scheduled Cory to come back and repair the underground ruptured pipe. Cory did a great job of doing just that. I hope nobody gets a leak under their parking lot, but if you do, your answer is to call Brent and Elite Leak Detection without question. Thank you-all for solving our daunting problem so wonderfully well. God bless.Tom - Community Baptist Church, Norwalk.
Jon Y.
1710852453
Promptly replied back to my request for leak checking my pool. Clear and open communication with tech who did our inspection (Brent). Did a though check, found the leak and repaired it. Would recommend!
Kimberly R.
1710657412
I am very happy with the service from Elite Leak Detection. Brent is reliable and is doing a good job.
christine M.
1709337280
Corey was very professional and knowledgeable, on time, excellent communication.He took his time to research where the water leak originated.We are very pleased with the service that we received.Outstanding service.
Mark S.
1708978453
Cory was really knowledgeable and professional. I am glad we called Elite. He came out and gave us a variety of options and made us feel like we were in good hands.
Kerry Lee N.
1708807506
Brent was very communicative and quick to respond with an appointment and a quote, and Jai did an excellent job fixing our leak. Knowledgeable and reliable!
Cecilia C.
1707883195
Cory was prompt, professional and courteous. He talked me through his plan, found the leak quickly, provided me a repair recommendation, fixed the leak and then provided further advice on prevention
MADDIE S.
1707337853
This is a company that puts customer service first ! Rare in today’s world ! Great company
Allison S.
1707320661
Elite leak detection was so helpful in uncovering all of the areas of water intrusion that were undisclosed to us after purchasing a home. We had found water coming in an interior door and walls, but we had no idea the extend of the leaking, how long it had been going on and that there were not only leaks in other parts of that room but in the room above it as well. They were very thorough and professional and we are so grateful that they uncovered all of the areas that need to be addressed. Their report will be an important piece of evidence for us as we hold the sellers accountable. We're very grateful to Elite Leak Detection and absolutely recommend them.
R. S.
1707167258
Responded promptly to my urgent need; located my leak quickly, and completed the repair without delay Great service at a reasonable price.
Emad H.
1706740697
Recently, I encountered an urgent plumbing situation at my residence - a distressing leak under the house detected late at night. In an industry where prompt response and expertise are paramount, this plumbing service stood out remarkably. Despite the late hour and my growing frustration from unsuccessful attempts to reach other plumbers, their team not only scheduled me in but also arrived precisely on time.Their approach was the epitome of professionalism and courtesy. They swiftly diagnosed the issue, a skill that undoubtedly comes from deep experience in the field. Impressively, the quote provided was not just reasonable but transparent, reflecting their commitment to fair business practices.The resolution of the problem was equally efficient; the leak was fixed within 30 minutes. But their service didn’t just stop at the immediate fix. They provided a range of options for potential future issues, showcasing their foresight and customer-centric approach. This kind of proactive advice is invaluable and speaks volumes about their dedication to long-term client satisfaction.
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