Your House is Flooding! Turn Off Your Water!

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Hopefully you are reading this to educate yourself before disaster strikes. Regardless, this post will be short and to the point. Here’s how to turn your home’s water off in case of an emergency.

FIND YOUR WATER SHUT OFF VALVE

Most (but not all) houses have a main shutoff valve next to the house. It can be in the front yard, side yard, or even inside the garage. There are 2 types of water valves you can encounter:

GATE VALVE

gate valve rotate

gate valve being turned clockwise

TO SHUT OFF: Turn the valve clockwise.

*These valves have a propensity for failing. The handle might just spin endlessly, or close but not fully stop your water.

After closing the valve, open your faucets inside and see if water eventually (within a minute or two) stops coming out.

BALL VALVE

ball valve

ball valve graphic

TO SHUT OFF: Turn the handle 90°, so it is perpendicular to the pipe.

This style does not often fail, but to make sure works and that it is the correct valve, open your faucets inside and confirm that water eventually (within a minute or two) stops coming out.

NOT THIS

gas meter, with red crossed circle over it

This is your gas meter. Don’t stress out trying to figure out how this relates to your water system. It’s not part of your water system. Keep looking for a valve like one listed to the left.

IF THAT DOESN’T WORK

As a last resort, you can try to turn the water off at the meter.

Find your water meter. In most cases the water meter will be at the front of your property next to the street, although in some cases it is elsewhere, such as the back edge of your property. If you just can’t find it, a call to the water company could determine its location.

The water meter is most often by the street. Rarely, it can be at the back of the property.

Locate the shut-off valve. Inside the water meter vault, you will find a valve. Dirt tends to pile up in these vaults, so the valve could be buried. Dig a little if need be.

Turn off your water. A water meter key is the proper tool to to shut the street valve, although in a pinch you could use a pair of pliers.

Check your meter. To make sure the water has been turned off, look at the water meter and confirm that it isn’t showing movement (either with a changing digital readout or with a spinning dial).

FINALLY

Get your leak fixed! Call a professional so you can put this trouble behind you.

Leak Hounds

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February 21, 2024

Customer Reviews

What the South Bay has to say

Promptly replied back to my request for leak checking my pool. Clear and open communication with tech who did our inspection (Brent). Did a though check, found the leak and repaired it. Would recommend!

– Jon Y
Corey was very professional and knowledgeable, on time, excellent communication.
He took his time to research where the water leak originated. We are very pleased with the service that we received. Outstanding service.

– Christine M
Cory was pleasant, professional and knowledgeable. He helped determine whether there were any leaks in or around my house. He also educated me on more ways to save water.

– Serena B
Jai showed up exactly at the scheduled time, detected the leak, got the parts and repaired the problem in record time! Great job Jai! You da man!

– James N
Cory was really knowledgeable and professional. I am glad we called Elite. He came out and gave us a variety of options and made us feel like we were in good hands.

– Mark S
Brent was very communicative and quick to respond with an appointment and a quote, and Jai did an excellent job fixing our leak. Knowledgeable and reliable!

– Kerry N
Cory was prompt, professional and courteous. He talked me through his plan, found the leak quickly, provided me a repair recommendation, fixed the leak and then provided further advice on prevention

– Cecilia C
Punctual, professional and quickly found the leak. Very satisfied with the service. Leak fixed and a water conditioner installed to hopefully prevent future leaks. Thanks Cory.

– Scott B

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